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Table 2 Comparison of overall PACIC-M score and domains among people with T2DM treated in primary health care clinics in Kelantan (n = 772)

From: Perceived quality of care among people with type 2 diabetes mellitus in the north east region of peninsular Malaysia

PACIC-M

Mean (SD)

95% CI

p-valuea

Total (n = 772)

People with T2DM visited FDC clinics (n = 434)

People with T2DM visited non-FDC clinics

(n = 338)

Patient activation and decision support

3.40 (0.71)

3.39 (0.68)

3.39 (0.74)

(−0.10, 0.10)

0.996

Goal setting and problem solving

2.52 (0.62)

2.49 (0.61)

2.55 (0.65)

(−0.04, 0.14)

0.229

Follow-up/coordination

2.07 (0.85)

2.11 (0.86)

2.02 (0.84)

(−0.21, 0.03)

0.144

Overall PACIC-M score

2.65 (0.54)

2.65 (0.52)

2.66 (0.57)

(−0.07, 0.09)

0.806

  1. aindependent t-test, FDC Family Doctor Concept