Skip to main content

Table 2 Themes by language and education level

From: Beyond literacy and numeracy in patient provider communication: Focus groups suggest roles for empowerment, provider attitude and language

 

Language discordant communication

Language discordant communication

Language concordant communication

Language concordant communication

Provider attitude

Provider attitude

Empowerment

Empowerment

Health care system

 

Positive

Negative

Positive

Negative

Positive

Negative

Positive

Negative

 

English Low

Ed. 1

None

None

Occasional

Common

Occasional

Common

Occasional

Occasional

Occasional

English Low

Ed. 2

None

None

Uncommon

Uncommon

Occasional

Occasional

Common

Common

Common

English High

Ed. 1

None

None

Common

Uncommon

Occasional

Occasional

Common

Uncommon

Occasional

English High

Ed. 2

None

None

Occasional

Uncommon

Common

Occasional

Very common

Uncommon

Occasional

Cantonese

Low Ed. 1

Occasional

Occasional

Common

Uncommon

Occasional

Occasional

Occasional

Occasional

None

Cantonese

Low Ed. 2

Uncommon

Uncommon

Occasional

Occasional

Occasional

Common

Uncommon

Common

None

Cantonese

High Ed. 1

None

None

Occasional

None

Occasional

Occasional

Very common

None

None

Cantonese

High Ed. 2

Uncommon

Uncommon

Uncommon

None

Common

Common

Common

None

None

Spanish

Low Ed. 1

Uncommon

Occasional

Occasional

Uncommon

Occasional

Uncommon

Occasional

Occasional

Uncommon

Spanish

Low Ed. 2

Uncommon

Occasional

Occasional

Uncommon

Uncommon

Uncommon

Uncommon

Occasional

Uncommon

Spanish

High Ed. 1

None

None

Uncommon

Uncommon

Uncommon

Uncommon

Uncommon

Uncommon

Uncommon

Spanish

High Ed. 2

None

Uncommon

Uncommon

Uncommon

Uncommon

Uncommon

Occasional

Occasional

Uncommon

  1. Main themes raised during the positive and negative experiences discussions, categorized as none (0), uncommon (1-3), occasional (4-9), common (10-19; in bold) and very common (20 or more; in bold).