Authors (date) | Sample Size | Sample composition | Sample selection strategy | Data collection method | Analytical method |
---|---|---|---|---|---|
Abbott & Hobby (2002)[34] | 6 | clients | illustrative of "complex interactions between social situation, income and health" | interviews | development of case studies |
Actions (2004)[81] | Not stated | clients | Not stated | questionnaire with free text | non stated – verbatim reporting of free text comments |
Bowran (1997)[85] | 25 | 17 successful claimants, 7 unsuccessful claimants | all those seen in 1996 invited to take part, 43 consented, purposefully sampled | unstructured interviews | grounded theory |
Emanuel & Begum (2000)[90] | 10 | 10 clients | 5 users whose HADS/MYMOP improved, 5 users whose HADS/MYMOP didn't improve/worsened | semi-structured interviews | thematic analysis |
Farmer & Kennedy (2001)[91] | 8 | 4 clients after advice given, 4 clients before and after advice given | clients seen after chosen by random selection, clients seen before and after approached in waiting room and asked to take part | semi-structured interviews | development of case studies and inductive thematic analysis |
Fleming & Golding (1997)[92] | 27 | clients | all clients who gave consent | semi-structured interviews | not stated – description of apparently important areas reported |
Galvin et al (2000)[67, 94] | 10 | clients | service users those with multiple and complex needs | "focused interviews" | illuminative evaluation, thematic content analysis |
Knight (2002)[103] | 28 | service users | not stated | focus groups and telephone unstructured interviews | thematic analysis |
MacMillan & CAB Partnership (2004)[106] | 38 | clients | Those clients who gave permission to be contacted for research | telephone interview | not stated – verbatim reporting of comments given |
Moffatt et al (2004)[70] | 11 | all white, 7 women, age range 46–76 years, all unemployed/retired/unable to work, all chronic health problems, 8 never used welfare advice before | purposeful of those who benefited financially | semi-structured interviews | establish analytical categories, grouping into overarching key themes |
Moffatt (2004)[109] | 25 | 14 in intervention arm, 14 female, mean age 75 | purposeful to get those who did and didn't receive intervention and those who did and didn't benefit financially | semi-structured interviews | development of conceptual framework and thematic charting |
Reading et al (2002)[72] | 10 | 5 service users and 5 non-service users who were eligible and expressed debt concerns at start of project | random selection of two groups represented | semi-structure interviews | modified grounded theory with more descriptive approach |
Sherratt et al (2000)[77] | 41 | 13 patients | 4 patients randomly chosen per month and invited to take part | semi-structured interviews with clients, focus groups with staff | thematic analysis |
Woodcock (2004)[117] | Not stated | clients | all clients seen sent satisfaction questionnaire | postal questionnaire with free text | not stated – verbatim reporting of few text comments |