Table 3 Participants response towards the mode of communication
Characters | All (%) | Male (%) | Female (%) |
|---|---|---|---|
Support the idea (n = 499) | |||
Yes | 495 (99.2) | 190 (99.0) | 305 (99.3) |
No | 4 (0.8) | 2 (1.0) | 2 (0.7) |
Information type (n = 495) | |||
Drugs reminder | 28 (3.0) | 10 (2.7) | 18 (3.2) |
Communicate side effects | 266 (28.4) | 106 (28.9) | 160 (28.1) |
Medical advice | 434 (46.4) | 171 (46.6) | 263 (46.2) |
Inquire appointments | 183 (19.6) | 70 (19.1) | 113 (19.9) |
Gets healthcare provider’s updates | 25 (2.7) | 10 (2.7) | 15 (2.6) |
Whose phone (n = 499) | |||
Own phone | 496 (99.4) | 192 (99.5) | 304 (99.3) |
New phone | 2 (0.4) | 0 (0.0) | 2 (0.7) |
None | 1 (0.2) | 1 (0.5) | 0 (0.0) |
Communication mode (n = 498) | |||
Calling the hospital | 359 (72.1) | 130 (67.7) | 229 (74.8) |
Sending SMS to hospital | 9 (1.8) | 4 (2.1) | 5 (1.6) |
Calling & texting the hospital | 129 (25.9) | 58 (30.2) | 71 (23.2) |
Being called or texted by the hospital | 1 (0.2) | 0 (0.0) | 1 (0.3) |
Phone affordability (n = 499) | |||
Yes | 261 (52.3) | 111 (57.5) | 150 (49.0) |
No | 229 (45.9) | 82 (42.5) | 147 (48.0) |
Don’t know | 9 (1.8) | 0 (0.0) | 9 (1.8) |
Anticipation of a problem (n = 500) | |||
Yes | 167 (33.4) | 66 (34.2) | 101 (32.9) |
No | 333 (66.6) | 127 (65.8) | 206 (67.1) |
Anticipated problems | |||
Affect confidentiality | 31 (19.5) | 10 (16.7) | 21 (21.2) |
Network problems | 53 (33.3) | 26 (43.3) | 27 (27.3) |
Language problem | 52 (32.7) | 20 (33.3) | 32 (32.3) |
Un-cooperative healthcare provider | 23 (14.5) | 4 (6.7) | 19 (19.2) |