ASE | Scale | # items | % yes/high1 | Theor. max2 | Median | Mean | sd | Cronbach's alpha |
---|---|---|---|---|---|---|---|---|
Attitude | Â | Â | Â | Â | Â | Â | Â | Â |
 | Job satisfaction | 3 | 78 | 15 | 12 | 11.41 | 2.51 | 0.875 |
 | Positive attitude towards WIA | 5 | 53 | 25 | 16 | 15.98 | 3.63 | 0.797 |
 | Social security system just | 5 | 70 | 25 | 17 | 17.43 | 3.25 | 0.636 |
 | Quality: development of skills important | 5 | 99 | 25 | 22 | 22.11 | 2.27 | 0.648 |
 | Quality: support by management important | 3 | 68 | 15 | 11 | 10.46 | 2.32 | 0.643 |
Social Norm | Â | Â | Â | Â | Â | Â | Â | Â |
 | Opinion of UWV and employee representative bodies important | 6 | 43 | 24 | 15 | 15.01 | 2.75 | 0.697 |
 | Colleagues' opinion important | 5 | 66 | 20 | 14 | 13.40 | 2.36 | 0.679 |
 | Society's opinion important | 3 | 10 | 12 | 6 | 5.77 | 1.53 | 0.560 |
Self-efficacy | Â | Â | Â | Â | Â | Â | Â | Â |
 | Self-efficacy | 10 |  | 40 | 32 | 32.81 | 4.21 | 0.908 |
Barriers | Â | Â | Â | Â | Â | Â | Â | Â |
 | Work pressure | 4 | 44 | 16 | 10 | 10.18 | 2.06 | 0.771 |
 | Emotional workload | 3 | 20 | 12 | 6 | 6.38 | 1.42 | 0.702 |
 | Decision making authority | 4 | 61 | 16 | 11 | 10.96 | 2.65 | 0.724 |
 | Emotional exhaustion | 5 | 12 | 25 | 10 | 10.79 | 3.97 | 0.892 |
 | Office culture: good cooperation | 8 | 83 | 40 | 30 | 29.62 | 5.65 | 0.900 |
 | Office culture: sufficient co-determination | 4 | 20 | 20 | 10 | 9.78 | 3.25 | 0.814 |
 | Quality: influence of refresher training and consultation beneficial | 2 | 97 | 6 | 6 | 5.90 | 0.38 | 0.665 |
 | Quality: influence of staff physician beneficial | 2 | 80 | 6 | 6 | 5.38 | 0.89 | 0.675 |
 | Quality : influence of manager beneficial | 2 | 27 | 6 | 4 | 4.03 | 1.05 | 0.647 |
 | Many difficult clients/cases | 16 | 733 |  | 16 | 15.62 | 2.82 | 0.675 |
Knowledge | Â | Â | Â | Â | Â | Â | Â | Â |
 | Sufficient information from the occupational physician | 3 | 44 | 12 | 7 | 7.20 | 1.33 | 0.769 |
Intention | Â | Â | Â | Â | Â | Â | Â | Â |
 | Stimulate recovery and return to work | 4 | 94 | 20 | 17 | 16.71 | 2.77 | 0.852 |
 | Basic premises: residual capacity | 6 | 99 | 30 | 28 | 27.03 | 2.75 | 0.809 |
 | Basic premises: client's account and home circumstances | 4 | 97 | 20 | 18 | 17.37 | 2.17 | 0.727 |
Behaviour Process | Â | Â | Â | Â | Â | Â | Â | Â |
 | Dedication | 4 | 73 | 20 | 14 | 13.94 | 2.74 | 0.874 |
 | Technical interview: describe object and procedure | 2 | 84 | 8 | 7 | 6.71 | 1.15 | 0.594 |
 | Conflict handling: seek compromise | 7 | 5 | 35 | 15 | 15.57 | 3.46 | 0.733 |
Behaviour Assessment | Â | Â | Â | Â | Â | Â | Â | Â |
 | Comply with permanent full disability rules | 2 | 72 | 8 | 6 | 6.09 | 1.23 | 0.734 |
 | FAL: take account of client | 5 | 31 | 25 | 14 | 14.16 | 2.47 | 0.566 |
 | FAL: consult with labour expert when not necessary | 2 | 63 | 10 | 8 | 7.09 | 2.00 | 0.761 |