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Table 1 Description of scales (n = 231)

From: The development of instruments to measure the work disability assessment behaviour of insurance physicians

ASE

Scale

# items

% yes/high1

Theor. max2

Median

Mean

sd

Cronbach's alpha

Attitude

        
 

Job satisfaction

3

78

15

12

11.41

2.51

0.875

 

Positive attitude towards WIA

5

53

25

16

15.98

3.63

0.797

 

Social security system just

5

70

25

17

17.43

3.25

0.636

 

Quality: development of skills important

5

99

25

22

22.11

2.27

0.648

 

Quality: support by management important

3

68

15

11

10.46

2.32

0.643

Social Norm

        
 

Opinion of UWV and employee representative bodies important

6

43

24

15

15.01

2.75

0.697

 

Colleagues' opinion important

5

66

20

14

13.40

2.36

0.679

 

Society's opinion important

3

10

12

6

5.77

1.53

0.560

Self-efficacy

        
 

Self-efficacy

10

 

40

32

32.81

4.21

0.908

Barriers

        
 

Work pressure

4

44

16

10

10.18

2.06

0.771

 

Emotional workload

3

20

12

6

6.38

1.42

0.702

 

Decision making authority

4

61

16

11

10.96

2.65

0.724

 

Emotional exhaustion

5

12

25

10

10.79

3.97

0.892

 

Office culture: good cooperation

8

83

40

30

29.62

5.65

0.900

 

Office culture: sufficient co-determination

4

20

20

10

9.78

3.25

0.814

 

Quality: influence of refresher training and consultation beneficial

2

97

6

6

5.90

0.38

0.665

 

Quality: influence of staff physician beneficial

2

80

6

6

5.38

0.89

0.675

 

Quality : influence of manager beneficial

2

27

6

4

4.03

1.05

0.647

 

Many difficult clients/cases

16

733

 

16

15.62

2.82

0.675

Knowledge

        
 

Sufficient information from the occupational physician

3

44

12

7

7.20

1.33

0.769

Intention

        
 

Stimulate recovery and return to work

4

94

20

17

16.71

2.77

0.852

 

Basic premises: residual capacity

6

99

30

28

27.03

2.75

0.809

 

Basic premises: client's account and home circumstances

4

97

20

18

17.37

2.17

0.727

Behaviour Process

        
 

Dedication

4

73

20

14

13.94

2.74

0.874

 

Technical interview: describe object and procedure

2

84

8

7

6.71

1.15

0.594

 

Conflict handling: seek compromise

7

5

35

15

15.57

3.46

0.733

Behaviour Assessment

        
 

Comply with permanent full disability rules

2

72

8

6

6.09

1.23

0.734

 

FAL: take account of client

5

31

25

14

14.16

2.47

0.566

 

FAL: consult with labour expert when not necessary

2

63

10

8

7.09

2.00

0.761

  1. 1yes/high = % of respondents whose score is above the theoretical scale average, e..g. the % of respondents who on average '(totally) agree', think of something as '(very) important', or score 'often/always'.
  2. 2 The theoretical maximum value of the scale.
  3. 3 The percentage of insurance physicians who classify the majority of their clients/cases as difficult.